In recent times, pagi tutorial has become increasingly relevant in various contexts. Skill inputs and triggers for Now Assist for IT Service Management (ITSM). Get a quick overview of the skill inputs and triggers for Now Assist for IT Service Management (ITSM). By configuring the inputs or triggers for a skill, you can determine how and when a skill is used.
Equally important, call a custom skill from a script - ServiceNow. You can use a script to call a custom skill. ServiceNow - Now Support.
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Another key aspect involves, using Knowledge Management. Use Knowledge Management to search and find information on self-help, troubleshooting, and task resolution in knowledge bases. It's important to note that, knowledge article templates - ServiceNow. Article templates have pre-defined fields structured in a specific order.
These templates help create a consistent structure for knowledge articles. Article quality index for knowledge management - ServiceNow. Assess the quality of knowledge articles with the article quality index (AQI). The AQI helps maintain consistent quality of knowledge articles attached to a knowledge base where articles are written by various authors. Service Portal allows you to build a mobile-friendly self-service portal experience for your employees or customers.
Service Portal is a ServiceNow AI Platform feature that is active by default and interacts with parts of the platform so users can access platform features through portals. Product Documentation | ServiceNow. DocumentationFind detailed information about ServiceNow products, apps, features, and releases. Now Assist products provide generative AI skills that are tailored to meet the needs of users in different workflows. The following sections describe the available Now Assist skills.
Additionally, filters in Platform Analytics - ServiceNow. The preceding video illustrates how to create a filter, in this case a multi-select filter for table data. You can create a filter for either an inline dashboard or a technical dashboard.
In relation to this, inline dashboards are those dashboards created and populated in the inline dashboard editor. Technical dashboards are populated in the UI Builder and are more flexible but require considerably more expertise ...
📝 Summary
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